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TIBCO Scribe Support Newsletter - November 2021

Last updated:
5:58am Nov 15, 2021


TIBCO Scribe Support Newsletter 

November 2021

News on the latest releases, hotfixes, knowledge base articles, and technical tips.

TIBCO Cloud Status Page

TIBCO Cloud Integration - Connect / TIBCO Scribe Online

We use a single notification system across all our cloud services to keep you informed of scheduled maintenance and service events pertaining to TIBCO Cloud platforms. Subscribing to alerts is quick, easy, and the best way to be updated of system status. 

Pro Tip: Subscribe with a distribution list to make it easy for an entire team to stay up to date. Learn more.

TIBCO Cloud Integration – Connect

Get Started with TIBCO Cloud Integration

As you start to explore the platform, be sure to check out the orientation resources. Tutorials for each TIBCO Cloud Integration capability (Connect/Scribe, Integrate/BusinessWorks, Develop/Flogo, and Mashery API management) provide quick start lessons and extended tutorials with more in-depth training. 

Learning Resources

Dr. Integration Office Hours Available Live or On-demand

Dr. Integration is an interactive presentation for new and advanced practitioners of integration and messaging. It’s hosted by experts from the TIBCO Integration and Customer Success teams, including architects of the TIBCO Integration platform. 

Sign up to attend the next session on the Dr. Integration page or access recordings of past sessions.

TIBCO Cloud Integration - Connect Level II Training 

TIBCO offers advanced training on TIBCO Cloud Integration - Connect software throughout the year. You can find the agenda and scheduling details on the Training Registration page.

Latest Product Releases

TIBCO Cloud Integration - Connect

Since our last newsletter in May 2021, there have been several updates to the core product to add the SmartMapper feature, and to improve stability and performance. Details about the changes can be found in the release notes for the May 26 and the July 21 releases. Release notes for all core product releases can be found here.

Connector Updates

  • Salesforce - Support for OAuth and the latest Salesforce APIs through 51, new Send operation to make API calls to the Salesforce API

  • Marketo - HTTP client support, smart lists support, bug fixes 

  • Mapper - Improved entity list, new Entity Preview feature, sample CSV can include or not include a header row, bug fixes

  • MongoDB - compatibility updates

Selected Support Knowledge Base Articles

TIBCO Cloud Integration - Connect & TIBCO Scribe Online

TIBCO Scribe Insight

TIBCO Scribe Insight Retirement

The retirement date for TIBCO Scribe Insight was announced as November 30, 2022. Read more about the product retirement and review the FAQs. For questions about a migration path, we encourage you to contact your TIBCO account executive or email to find out about alternative support options and migration strategies, such as the TIBCO Cloud Integration platform, which may be available and applicable to you. Ask your account executive for information about a TIBCO Upshift Plan to help you do your migration. 

If you need support on the product, here are links to popular knowledge articles that will help you understand how to get on the supported version TIBCO Scribe Insight 7.9.5. 

Explore Customer Success Stories

Read additional customer success stories.

Customer Survey Feedback

The feedback you provide helps us learn where improvement is needed and gives us a boost when we do a good job. Please share feedback about your experiences with us through our customer satisfaction survey. Survey invitations are sent by email after a case is closed, and you can also submit a survey at any point during the case lifecycle. Thanks to everyone who submitted feedback.

Review Support customer satisfaction survey results 

TIBCO Software Inc.