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Track and Trace Accelerator

Actively track the lifecycle of packages through your delivery network with TIBCO's Track and Trace Accelerator. Capture announcement and observation events in real-time and apply against a decision table-based state model.

Compatible Products

TIBCO Spotfire® TIBCO Cloud™ Integration (including Scribe) TIBCO Cloud™ Messaging TIBCO Cloud™ Events TIBCO Cloud™ Data Streams


TIBCO Software

Compatible Versions

Software Minimum Version
TIBCO Cloud Data Streams Latest
TIBCO Cloud Events Latest
TIBCO Cloud Integration Latest
TIBCO Cloud Messaging Latest
TIBCO Cloud Spotfire Latest


TIBCO Component Exchange License


The Track and Trace Accelerator is a fully cloud-native application that runs on products in TIBCO Cloud. It captures data feeds related to the lifecycle of a parcel as it transits from collection point through to delivery point. Proactive SLA monitoring recalculates whether or not a parcel will be delivered in time and publishes alerts and notifications in the event of SLA violation. Parcel containerization allows for rolling up parcel events into containers and gives visibility of affected packages in the event of container delays.


View the Track and Trace Accelerator Getting Started guide on TIBCO Community for setup instructions.

Support Details

Accelerators are provided as fast start templates and design pattern examples and are supported as delivered. Please join the Community to discuss the use and implementation of the Track and Trace Accelerator

License Details


Release 1.0.2

Published: July 2022

Updated release July 2022

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Track and Trace Accelerator


The Track and Trace Accelerator consists of components that allow for tracking of packages and parcels through a delivery lifecycle. It contains a decision table-managed state model combined with real-time tracking by processing announcement and observation events. It is a fully cloud-native accelerator that runs on TIBCO Cloud components.

What's New

(since the last release of Track and Trace Accelerator 1.0.0)

July 1, 2022, release of Track and Trace Accelerator 1.0.2.

  • Upgraded to latest TIBCO Cloud Events version
  • Minor bugfixes
  • Added getting started guide in markdown format

Business Scenario

The logistics industry has experienced a great deal of change over the past decade. Traditional postal products are dropping off the radar, giving a new importance to parcel delivery. The proliferation of eCommerce and online shopping has made efficient and timely deliveries key to both vendor and customer satisfaction. Retailers entering the logistics market like Amazon and Ocado have increased pressure on incumbent operators to improve their offerings. These new entrants are not necessarily better, but they can be cheaper and more agile, combined with modern information systems help them to be more efficient. But customers ultimately drive revenue, and if they're unhappy with a delivery they will complain to the retailer. Retailers want happy customers, and a healthy logistics marketplace is required to improve services and maintain competitive pricing.


The Accelerator is an in-memory model of a parcel delivery lifecycle. It receives two types of external events which are used to build an internal state model.

  • Announcements -- this is the initial notification that a parcel is ready for collection
  • Observations -- this represents a barcode scan at various points during the delivery lifecycle

Benefits and Business Value

The Track and Trace Accelerator is a reference architecture for a new generation tracking technology based on event processing software. The process is configuration-driven which allows for easy modification of states and allows introduction of new logistics products in days or hours rather than weeks. The real-time dashboard for operations staff gives an at-a-glance view of network health while flagging up exceptions that require attention. With active SLA management the system can predict when parcels will be late, upwards of 8 hours before this actually happens. This also provides tools for adaptable last mile delivery changes based on customer preference.

Technical Scenario

The Accelerator shows several use cases tracking a package throughout it lifecycle from collection through to delivery. The parcel is announced to the system, and then a series of barcode scans known as observations occur as the parcel transits the network. Updates on estimated delivery are recalculated at every step so that active monitoring of SLA violations can determine if a parcel will be delivered within the guidelines for a given product. 


TIBCO software products and versions used

Software Minimum Version
TIBCO Cloud Data Streams Latest
TIBCO Cloud Events Latest
TIBCO Cloud Integration Latest
TIBCO Cloud Messaging Latest
TIBCO Cloud Spotfire Latest


To get started, view the Track and Trace Accelerator Getting Started guide on TIBCO Community. The Accelerator distribution package can be downloaded from here and the source from here. The license file for this component is here.

Back to the main Accelerator page

View the Wiki Page